Make Contact With an Alien
Whether you’re exploring managed IT, cybersecurity, automation, or custom development, the first step is a straightforward conversation.
We take the time to understand your environment, priorities, and challenges before recommending any next steps. No pressure, no jargon, just clarity on where you are today and how we can help.
Contact details
Our role is to help you make well-reasoned technology decisions, whether that leads to working together or simply better understanding your options.
Need help?
If you’re an existing client or have a specific request, our teams are ready to assist.
Security alerts, incidents, or urgent cybersecurity-related concerns.
Help with day-to-day IT issues, access requests, or system support.
Security alerts, incidents, or urgent cybersecurity-related concerns.
Frequently Asked Questions
Do you work with businesses of all sizes?
We work with organisations of 10–120 staff in proportion of 80% and 20% with organisations of 120 staff and above. We’re happy to discuss whether we’re the right fit for your team and technical stack.
Is the initial conversation free?
Yes. Our initial discussion or assessment is obligation-free and focused on understanding your needs.
How quickly can you start?
Timelines vary depending on scope and urgency, but we prioritise smooth, well-planned transitions within 2 weeks. For more complex environments it can take up to 4 weeks.
Do you offer one-off services or only ongoing engagements?
While the majority of our clients work with us on an ongoing basis, we also provide project-based services where appropriate.
Do you replace existing IT departments or work alongside them?
We can do either, depending on your requirements and the structure that makes the most sense.
Are your services delivered locally?
Yes. We are an Australian business, with local leadership and presence, supported by trusted local partners where appropriate.
Supporting Customers in AU, NZ and EU
We operate from Australia and service customers nation wide and overseas.
